Changing the logging level for a server or node that is not running
When a server or node is not running, you can increase its logging level to capture more troubleshooting data.
Note: Best practice is to back up the existing logs and clear the logs folder before capturing the debug logs.
Procedure
On the computer that is hosting the server or node whose logging level you want to change, navigate to the directory that contains the logging templates.
For a
Spotfire Server, the default location is
server installation dir\tomcat\spotfire-config.
For a node manager, the default location is
node manager installation dir\nm\config\log-config.
If the directory already contains a
logging-levels.properties file, delete it.
Make a copy of the logging template that you want to apply to the server or node, and name the copy "logging-levels.properties". The available templates are
logging-debug.properties,
logging-minimal.properties, and
logging-trace.properties.
Open the
logging-levels.properties file in a text editor or an XML editor.
In the
logging-levels.properties file, add the following line of code to the top of the file, replacing
template name with the name of the template file that you copied:
ActiveConfig=template name
Example
ActiveConfig=logging-debug.properties
Save and close the
logging-levels.properties file.
Restart the
Spotfire Server service or the Spotfire Node Manager service for the changes to take effect.
Result
The server or node captures the logging information that is indicated in the
logging-levels.properties file.
Note: When the troubleshooting is completed, switch back to a lower logging level.